All buildings need repairs from time to time. For most of them the basic structure is solid enough so that isolation or maintenance will do. However, 100 years old buildings that have lived through 2 wars might have deep rooted deficiencies that are not visible at first glance. This can be observed in Berlin near the city center in a popular neighborhood with many visitors in „Schöneberg“ sometimes translated as „pretty hill“. The building at the crossroads seems to have been renovated only a few years ago, but the static of the building is so unstable that the city council has decided to block the whole crossing for circulation due to the danger of an imminent collapse of the building. The neighborhood has mixed feelings. It is great that the danger has been identified in time and blocking the road reduces the nuisance of traffic in the surroundings full of restaurants and cafes. The cover up of the repairs and renovation at the building is shocking as there appears to be just paint over basic structural faults. Construction work has failed to detect and prevent the static risks. An inspectorate that acts promptly to avoid bigger disasters is a societal asset.










The AI ChatGPT is advocating AI for the PS for mainly 4 reasons: (1) efficiency purposes; (2) personalisation of services; (3) citizen engagement; (4) citizen satisfaction. (See image below). The perspective of employees of the public services is not really part of the answer by ChatGPT. This is a more ambiguous part of the answer and would probably need more space and additional explicit prompts to solicit an explicit answer on the issue. With all the know issues of concern of AI like gender bias or biased data as input, the introduction of AI in public services has to be accompanied by a thorough monitoring process. The legal limits to applications of AI are more severe in public services as the production of official documents is subject to additional security concerns.