Citizen Services

In addition to public services there are many citizen initiatives that pick up common interests of citizens. These range from long-term infrastructure projects to daily care and provision in small neighborhoods. Such efforts build on volunteers and the organization of volunteering as an integral part of community life and services. To facilitate these organizational tasks online tools can make a real difference. However, the trust in specific tools beyond the general platforms known for their sketchy treatment of data privacy and protection is low. Therefore it is necessary to rely on trustworthy open source software to support local communities and networks of volunteers in their work and efforts. Secure e-tools for collaboration have an important role to play to reward volunteers with e-learning and being part of or even driver of new digital services. The software „wechange“ offers a platform with several tools for e-organization and communication small communities can set up themselves. Bottom up organizing in addition to the more top down public services complement each other. Going digital is the way forward in both domains.

Mobi Tech

There is much more to mobility and technology than new cars and bicycles. Innovative infrastructure provided by new public services allows new forms of mobility technology to strive. Charging points across a country are crucial to ensure smooth and smart mobility for example with e-cars and e-bikes. Software guides us to next or cheapest charging point in the surroundings. Public services provide the basic data on this and need trustworthy updating and repair of the infrastructure to avoid frustrations. Navigation systems need up-to-date info on areas with restricted mobility due to high emissions (diesel) or illegal parking of shared bikes and rollers to avoid a banning of share options in inner cities. Data allow the guidance of traffic and combinations of different modes of transport. Mobility tech is nowadays a largely data driven process and public services provide important basic services and information for innovation and reduction of emissions in the field of multimodal mobility.

Water Quality

Obviously, water is not just an issue of quantity, but also quality. The availability of sufficient quantities of water in a region depends on rain, its storage, and the use of these water resources. The quality of water is a subsidiary issue, as lack of inflow causes concentrations of nuisance in water to rise. Global warming will most likely intensity the concern for not only the quantity, but also the quality of water.
Public services are in charge to sample and monitor levels of water quality for consumers. Independent of public, private or public private partnerships in this field there is a need to check from time to time the quality of water. Public institutions do a great job in monitoring water quality, but as science progresses there are new sources of pollution that enter the already complex analysis of water quality. New chemicals and remains of medical or pharmaceutical analyses have been retrieved from water and, sometimes, they have reached critical or unhealthy levels.
More detailed monitoring is necessary and new digital tools allow to improve just this type of monitoring to inform policy makers on shifting patterns.
A project of that type “Urban Green Eye”, for example, allows to monitor the artificialization of previous vegetation to show up on satellite images of Germany. Independent groups, citizens or communities might find it useful to use their own sampling and testing to guard against abuses or dysfunctional public monitoring systems. Start-ups like “Hydroguard” offer services to support activists, communities or public services in their own efforts to ensure water quality.

Water as a Service

Most of us are happy to turn on the water tap and enjoy the bubbles of fresh water. In other parts of the world this is considered a luxury and precious good. Public infrastructure takes care of water supply and treats waste water. We hardly even notice. This is changing in many regions of Europe now and Berlin and its surroundings are a good example of the challenges of water as a service. We need to sharpen our awareness that, yes, climate change again, has changed the priorities of water supply. Some East German regions face already a water supply shortage due to lack of rain water and adequate measures to store rather than evacuate rain fall. The German weather service (DWD) offers not only the info on rain fall, but also several indicators on soil humidity from 10cm to 200cm under the surface. These measures are important for crops and agriculture, but also for trees and vegetation in general. The droughts of the last years show a lack of humidity in large parts of East Germany.
This is the starting point for the “citizen science” project in the region of Brandenburg. The “Wassermeisterei” brings together people interested in water management to monitor soil humidity with a shared infrastructure and citizen enthusiasts to raise awareness and draw conclusions on the local preconditions for agriculture and forestry. Knowing about the evolution of water availability over time allows to make more informed judgements about the need and potential of a continuous and improved “water as a service”. The presentation of the project on the e-government fair was a reminder to take water more seriously and to value this crucial resource with more respect.

Start-up Winner

The SCCON 2024 has awarded one of its prizes for start-ups to „neuraflow“, which proposes the programming of chatbots for small communities or cities among other AI-applications. The test in multiple languages for the city of Bremerhaven is fun to test and shows that online public services can be witty and fun to use. The incorporation of local dialects gives the impression of a very personalized service. Moving the administration closer to the heart and the location of its citizens is achievable through shifting communication online. Prior information before a first contact speeds up information and administrative processes for everyone involved. Congratulations to the team involved and we look forward to many nice applications of the same technology in other cities. Admin can be fun, even in Germany 😉😂

Forced Living Space

The „Topography of Terror“ hosted the book launch of the research project on „Zwangsräume“ (forced living space or forced homes). The cooperation of an impressive network of organizations (Aktives Museum Faschismus und Widerstand in Berlin e.V., Koordinierungsstelle Stolpersteine Berlin, Alfred Landecker Foundation, Metropol Verlag) has achieved to uncover the forced relocations of thousands of German jewish people from rented place to another one, thereby regrouping and cramping Jews into ever smaller living spaces in predetermined houses within Berlin. Through this horrible step by step expropriation and extermination terror was present and visible all over Berlin. The online documentation and data access allowed citizen science projects to accompany the research and actively contribute to enlarge the data investigated, analysis and dissemination of the findings. The continuation and extension of the project is already in preparation and seeks additional funding and volunteers. The traditional book publication helps to provide an insight into the thorough historical research which started with a more adequate definition „Zwangsräume“ than the previously used term of so-called „Judenhäuser“, since the houses had and kept a mixed population sharing the living spaces until deportations of the jewish persons forced into ever smaller living spaces before. The property of the deported persons was recovered by officials from sealed apartments and sold mostly as bargains on auctions or just redistributed among officials in need or with special merit for the Nazi-movement. This adds an intergenerational dimension to the project that is also worth looking into in the next phase of this extremely valuable project based on large online archives from original register information and other documents. (Image: The map shown below in the presentation has blue signs that have already been traced and hundreds of red signs where the histories are not yet retrieved).

Nazi SS Terror

The permanent exhibition „Topography of Terror“ in the middle of Berlin is always a place that receives a lot of attention from tourists. This is great news. The central location is certainly part of the success story. The Brandenburg Gate and the boulevard„Unter den Linden“ nearby allow to combine historic interests and site seeing. Many groups from schools gain a visual impression of the terrorism the Nazi dictatorship and its para-military organizations have exercised during the years 1933-1945. The years after the 1st World war until the full dictatorship were crucial to attempt to stem the Nazi tide rolling across Germany from the original Munich-based headquarters. The information on the „Establishment of the Führer‘s Dictatorship“ (image below) is a warning to all of is today to guard against the beginnings of similarly extreme movements and parties today. We shall always remember and we shall never surrender.

Risk Takers

We are all risk takers of one form or the another. Those of us who ride motorbikes or enjoy rock climbing have an above average taste for risk taking. Since the publication of „The risk society“ we are aware that collectively as a society we have taken on additional risks like nuclear energy, atomic weapons or the risk associated with silent climate change with the persistent reliance on fossil fuels to a large extent. Holman W. Jenkins (WSJ) has added an additional perspective on risk takers which originates from government policies to encourage building homes in places subject to high risks of flooding. Several policies come to mind that encourage individuals to take high risks and construct and repair buildings in flood prone areas. Government grants, insurance policies and relocation subsidies are at issue here. Regulations like driving licenses try to build on competences to ensure „more rational risk taking“ in people. Teaching about nutrition might alleviate the obesity pandemic as much as awareness of an active lifestyle can avoid a large number of cardiovascular diseases. Risk taking should be to a large extent an individual’s choice with the consequence to live up to the consequences of the risks taken also more an individual’s responsibility. Collective solutions are a powerful way to encourage additional risk taking. The consequences of those well-defined solutions have to be funded collectively as well. A society-wide discussion and voting process on such issues has to be organized and updated from time to time. (Image Skateboard high and long jumps Brussels 2024-10)

Ranking Enterprises

The Spanish economic newspaper has published on its front page an updated ranking of the top 10 Spanish companies using environmental, social and governance (ESG) criteria (see below). elEconomista.es on 2024-10-12 shows through this updated ranking that ESG criteria continue to be relevant information for investors. It is not just a nice to have information but gives important information on the sustainability record of a company. Continuous monitoring is key to show and reward the efforts and investments companies have made to improve sustainability. This information needs large distribution in order to keep up the awareness that there is more to a balance sheet than just turnover, profit margins, debts and investment. Churning of employees creates costs to society as a whole as well. Any early information on ESG indicators, therefore, allows a much broader assessment of the full impact of enterprises, 360 degrees and over time. Certainly a good example to follow up on.

Science Fraud

It is a big issue if publications in science in high reputation journals have managed to pass a rather lengthy and thorough peer review process and still contain evidence based on fraudulent data. The worst case scenario that based on this wrong evidence tests of useless drugs are performed on patients in hope of an honest concern for their health. In fact the financial rewards and even academic rewards have been achieved only through the successful publication of a bias introduced into the data and/or analyses of the data. The fraudulent researcher became subsequently Director of the institute of agingwhoch is part of the American National Institute of Health (NIH) and an academic reference in health sciences far beyond the USA. It is the merit of Charles Piller and his team to persist in challenging the treatment recommendations which were concerning Alzheimer and Parkinson diseases. The checks and balances in the academic research have failed and a serious reconsideration of the procedures should follow, not just business as usual. The reputation of scientific research is at stake beyond the natural sciences and medicine, although the normal way of proceeding is just to qualify such events as singularity and specific to a single discipline. Aging is also not just treated by one single discipline. Hence, there is a need to review the review process and publication practices. The Boeing airplane control failures were also indicating that reviews of technology are subject to high risks. Independent checks and control are hard to ensure in advanced subject matters, but sufficient time and resources have to be devoted to the process. (Image Repair Lab Deutsches Technikmuseum DTM2024).