Pepper and Nao

We have seen many persons that became somehow emotionally touched when addressed by Pepper or Nao. These 2 versions of a humanoid robot have served for thousands of persons as the first welcoming moving information desk. I have been guided through museums (DTM, Berlin) and exhibitions by this robot guide with a friendly outlook. Beyond those experiences there is a lesson in industrial policy to be learned from this innovative French humanoid robot. The start-up enterprise was founded as early as 2005. With a substantial funding of ½ billion € from Softbank the enterprise could develop robots for the fields of personal companionship, education, restaurant services or personal care for the elderly.
We have seen the robots at international fairs in several countries, but the prohibitive costs have limited the rapid spread of the robots to broader applications. Subsequently, the decline of the enterprise, or not reaching financial targets fast enough, caused the loss of financial support for the enterprise. In 2025, Aldebaran filed for bankruptcy and the patents will be sold to the best offers. The employees received generous packages of departure and will most likely find rapidly jobs in other robotics, IT or AI related fields.
The loss is probably greatest for the persons who were serviced by Pepper or Nao in elderly homes or the Swiss hospitals, as spare parts or updates will no longer be available. The humanoid robot story is yet another case where the social, economic and financial context of technology is overriding the technological innovation process.