Knowledge Work

In the social sciences the term knowledge work defines the group of professions that deal with and deal in knowledge. Most of them are in academia, but there are many other professions like ICT professionals or lawyers that used to shuffle paper who now work all digital. Hence the relatively new addition to the sociological vocabulary is “mobile knowledge work”. We, and yes I am part of this group, can do our job from almost any place with a stable internet connection. Breda Gray et al. (2020, Made to work: Mobilising contemporary worklives.) highlight the importance of gender considerations when we study these new forms of work. Similarly, social class and cultures of more or less trust are thriving for independence. This will play a role in who choses these new forms of work. The digital technology enterprises, media and social media workers are and will be the forerunners of this change. The education sector and academics in general have followed suit.

The issue of autonomy has also received some attention by the authors and this is likely to be a big challenge to standard work relationships as we knew them before the digital turn and the Covid-19 pandemic. The mobile knowledge workers were the first to insist on change of work practices, there will be other professions that will strive for greater autonomy of various kinds.

AI and dialect

The training of Large Language Models (LLM) uses large data sets to learn about conventions of which words are combined with each other and which ones are less frequently employed in conjunction. Therefore, it does not really come as a surprise that training which uses standardised languages of American English might not be as valid for applications that receive input from minority languages or dialects. The study forthcoming in the field of Computer science and Language by Hofmann et al. (Link) provides evidence of the systematic bias against African American dialects in these models. Dialect prejudice remains a major concern in AI, just like in the day-to-day experiences of many people speaking a dialect. The study highlights that dialect speakers are more likely to be assigned less prestigious jobs if AI is used to sort applicants. Similarly, criminal sentences will harsher for speakers of African American. Even the more frequent attribution of death sentences for dialect speakers was evidenced.
If we translate this evidence to wide-spread applications of AI in the workplace, we realise that there are severe issues to resolve. The European Trade Union Congress (ETUC) has flagged the issue for some time (Link) and made recommendations of how to address these shortcomings. Human control and co-determination by employees are crucial in these applications to the world of work and employment. The need to justify decision-making concerning hiring and firing limit discrimination in the work place. This needs to be preserved in the 21st century collaborating with AI. The language barriers like dialects or multiple official languages in a country ask for a reconsideration of AI to avoid discrimination. Legal systems have to clarify the responsibilities of AI applications before too much harm has been caused.
There are huge potentials of AI as well in the preservation of dialects or interacting in a dialect. The cultural diversity may be preserved more easily, but discriminatory practices have to be eliminated from the basis of these models otherwise they become a severe legal risk for people, companies or public services who apply these large language models without careful scrutiny.
(Image AI BING Designer: 3 robots are in an office. 2 wear suits. 1 wears folklore dress. All speak to each other in a meeting. Cartoon-like style in futuristic setting)

Bidenomics

Some American presidents become famous due to specific economic policies they managed to formulate, get approved and implemented them. Reaganomics, of previous U.S. president Ronald Reagan, was coined in connection with an open market doctrine, favouring monetary policy instead of fiscal stimuli. Bidenomics, of incumbent president Joe Biden, is characterised by his “produce in America”, Inflation Reduction Act, and fiscal stimulus provided for green and social investments.
Whereas Reagon sat more with bankers and central bankers, Biden is keen to stand with unionised workers even on the picket line. Investments that favour good jobs, jobs that apply pay scales agreed upon through collective bargaining are part of the Bidenomics that seems to work to raise the wages of the middle-class people. In the medium-term there might even be effects to lift the lower wages in other sectors of the economy as well. However, this is the tricky part of the equation to support the middle-classes and somehow the median voter.
American elections are won in so-called swing states that have voted democrats or republicans by narrow margins. Many of these states are in the “Rust-belt” states that have or had a strong manufacturing base. Bidenomics works hard to make the economy work for those people in these states, who have felt threatened by declassification, job loss and undercutting of wages due to migration. Substantial wage gains from $32/h to $40/h over 4 years is a landmark achievement in the U.S (see New York Times below). Non-unionised firms like Tesla, Hyundai or BMW and Mercedes in the U.S. will be isolated if they do not follow General Motors, Ford and Stellantis in the coming months or years.
It is not just about cars and trucks and wages, but about the chances of Biden and the Democrats to stem the renewed populist tide in the U.S. German car makers appear to be in the camp with the Tesla X-Man avoiding to negotiate with trade unions in the U.S. If Biden stays on as president after the next election, Bidenomics will gain further support and production of batteries and cars will be favoured locally with good paying, unionised jobs. Despite the high interest rates currently it is astonishing to many economist that the U.S. has not fallen into recession like for example Germany in at least 2 quarters of 2023. (Image: extract of Ney York Times 2023-11-2)

Müll Klischees

Die Deutschen lieben ihren Müll. In kaum einem anderen Land wird so liebevoll der Müll getrennt, wie hier. Wir erinnern uns alle an die sorgfältig gespülten Joghurtbecher, die in der Plastiktüte im Plastikmüllbehälter entsorgt werden. Seit der Covid-19 Pandemie haben wir ein runderneuertes Verhältnis zu den „essentiellen Berufen und Tätigkeiten“, die unsere Gesellschaft am Laufen halten, wenn sonst fast alles zum Erliegen gekommen ist. Die seit 2019 laufende Fernsehserie „Die 3 von der Müllabfuhr“ hat einen erstaunlichen Erfolg im deutschen Fernsehen. Mit „Views“, die von 3-5 Millionen Fernsehschauenden reichen ist das ein Quotenbringer im 1. Was sagt uns das außer wir lieben unseren Müll. … und das ist gut so. Für den Erfolg der Serie ist neben dem historisch angelehnten Titel „Die 3 von der Tankstelle“ von 1930 mit Heinz Rühmann wohl auch die Arbeitsatmosphäre, die menschlichen Umgangsformen und die Umgangssprache, die anschlussfähige Art der Fernsehserie. Beliebte Schauspieler, allen voran Uwe Ochsenknecht mit seiner beeindruckenden Filmografie, lassen mehrere Generationen beim Zappen dort anhalten. Dabei kann der Müllmann bei den Einschaltquoten noch nicht zu dem Bergdoktor (in Spitze 7 Mio) aufschließen. Müll ist eben doch nicht ganz so kitschig, oder so sexy, aber der Umgang unter Kollegen, zu wenig Kolleginnen übrigens, hat mich einem schlechten Image in der Gesellschaft zu kämpfen. Abzuwarten, ob sich an dem Image der Müllabfuhr durch die Medien doch etwas ändern lässt. Der körperliche Verschleiß durch die harte körperliche Arbeit macht sich meist erst in den späteren Arbeitsjahren bemerkbar. Da wird verständlich, warum die Erhöhung des Rentenalters diesen Berufsgruppen wie ein Schlag ins Gesicht vorkommen muss. Eigene organisations-, gesundheits- und arbeitswissenschaftliche Studien mit Befragungen hatten bereits vor 10 Jahren nahegelegt, dass der erhöhte Krankenstand im fortgeschrittenen Alter sich nur mit umfassenden präventiven Maßnahmen eingrenzen lässt. Gabis Spätkauf ist in der Berlin-Schöneberger Realität auch eher ein Frühstückslokal, wo es noch einige Tageszeitungen gibt. Die Verdichtung von Arbeitsprozessen und Privatisierungen in der Müllbranche setzen diese Tätigkeiten weiterem Stress aus. Das ist aber ein eher undankbares Thema für einen Freitagabend im 1. Deutschen Fernsehen entsprechend der klischeehaften Erwartung der Fernsehschauenden.

Overwork

In a country where most people subscribe to the “protestant work ethic” it is not easy to raise the issue of overwork. Yet, overwork needs to be become an issue of concern. In combination with overwork comes too little rest. Particularly the lack of rest and sleep is likely to cause serious medium and/or long-term effects. Burn-out is only one of the more obvious and drastic experience of exhaustion. The lifestyle of overwork has direct causal links to malnutrition and cardio-vascular risk factors. Once triggered these processes are even harder to control. The run on meditation exercises is only reiterating the huge difficulties to find a balance or antidote to overwork.
The Pew Research Center in Washington has published results from a survey in 2023 that shows that only about half of American people take the full vacation they are entitled to. The evidence of pervasive overwork in the U.S., not limited to the higher executive branches of employees, is hugely unhealthy. Physical and mental health is endangered and the cost to individuals and society are immense. Who cares? Well, we should care. (1) Documentation and monitoring this trend are the first elements of a strategy to counter these effects. Keep spreading the message that overwork is not without serious risks and mostly is followed by huge costs, someone will have to pay. (2) Start to analyse why we glorify overwork and keep doing so for centuries. The strive for higher pay, more money, higher profits, wealth or social prestige is a powerful driving force, of course. Legal measures or taxation to curb extra benefits of overtime have apparently had only marginal effects as they are circumvented, if people are too much focused on the immediate earnings effects. (3) Examine the question, why we glorify overwork? The Harvard Business Review published an article on this on 28th of August (just after the vacation period) to blame the culture of “workaholic” behaviour. In short, if your self-concept is defined exclusively through work, you will be doomed for overwork and its consequences. The next shot of overwork satisfies the urge for self-esteem and most likely also recognition from peers, colleagues and supervisors. This is an unbelievably heavy drug and addiction terribly hard to resist. (4) Who keeps pushing the agenda of overwork? We know for sure that it is not your children. If you have none, you will be at a higher risk to overwork and to push the overwork agenda compared to others, just because compared to families your time budget leaves more reserve capacity for time to rest. Employers set powerful incentives to reward any form of overtime and thereby overwork not only in pecuniary form, but also more rapid career advancement. Strongest and most addictive is your very own behaviour not to respect limits to working time. (5) Remedies to overwork are only partly in your own command. Of course, getting more sleep, doing more exercise, walk instead of drive to work are all fine. However, we need to address the danger of addiction, especially when we do not want to admit our dependency on overwork for self-esteem and recognition by others. Getting together with like-minded persons, for example, in trade unions, will make it easier to get collective solutions to isolated overwork. Higher wages should allow you to get more rest as you earn the same absolute amount with less input of hours. The danger of working even more, because the incentive to put in an extra hour of work has risen at the same time. Be aware of this “duality of higher pay”. Societies have lots of reasons to redistribute work. Between women and men, young and old as well as the “overworked” and “underworked”.

Ozone

Ozone (O3) has a rather mixed reputation. High up in the stratosphere it protects us from too much radiation from the sun, but down on earth in our respiratory environment it causes and amplifies respiratory difficulties. Hence, it is very important to differentiate the 2 different layers and differential effects of concentrations of ozone in the air. A forthcoming study in the Lancet Regional Health Europe (Nov. 2023) by Tianyu Zhao et al. demonstrates the long-term, negative effect of higher concentrations of Ozone on lung function. The prospective cohort study followed individuals in multiple states and locations over 20 years and corrects estimated effects for other environmental effects (fine particles PM 2.5 pollution) and green environment. Faster decline in spirometric lung function is highly likely to be caused by higher ambient ozone concentrations. The study is based on 3000+ observations from 17 centres in 8 countries in Europe. Older persons in the range from 35 to 55 had a steeper decline in ozone-related decline in lung functions.
This is rather bad news for older persons living in inner cities where both ozone concentrations, mainly in summer, heat and micro-particles cumulate. Similarly, areas with frequent so-called inversion micro-climate, (a layer of cold air on top of SMOG blocks the renewal of air for extended periods) face particular health risks. Professions that work long durations outside in the sun or the exercise of sports during high ozone day-time run higher risks for a deterioration of their lung functions in the long-run. The medical evidence is there now, also for Europe, what had been shown already for the US before.
It is time to adapt our lifestyle to these health risks. High effort physical work outside should start as early as possible in the morning hours or even before sun rise. Staying indoors is highly recommendable for older persons and persons with reduced lung functions (asthma risks) during such periods of high ozone concentrations. Like it or not, even wearing a mask outside, when it is sunny and hot would be preferential, but is rather inconvenient. We need to shift airing living rooms or offices without climatization to early morning hours rather than ambient temperatures in the afternoon, when ozone peaks are prevalent.
These effects and remedies have been known for some time, but the evidence is much more compelling now (Zhao et al. 2023). Climate change in form of global and local warming, particularly in inner cities, will only exacerbate these effects in the coming years. Prevention measures need to be considered in public health measures as well as urban planning. We can do it, if we want to. Start now to benefit from the effects a decade later or for the benefit of younger generations. (Image: Int. Encycl. of public health, p.702).

Work Satisfaction

There is an important distinction between job satisfaction and satisfaction with one’s work. Being satisfied with the work you have done or something you created or co-created has become almost a privilege. Production in capitalism has mostly different objectives like rent seeking rather than satisfaction with one’s work. Compromises between both are a major learning process about the functioning of labour markets. Remote work, for some, contributes a lot to more job satisfaction. For others a healthy work environment is the top priority. Many people however focus simply on pay packages and this is often out of sheer necessity to escape poverty eventually. Trades have a tradition to allow satisfaction with one’s work, more than most jobs in industry. Flat hierarchies and subordination to your own standards, rather than pressure from supervisors, are much more common. Recognition of your work adds to the pay you receive. Job turnover is related to job satisfaction but also to satisfaction or even identification with the product of your work.

There is more to work than pay. Recognition in form of winning a price in a competition may help to keep awareness high that pay is only one element of remuneration. “meilleur ouvrier de France“ is such a kind of recognition. It encourages people to try new things and test new ideas. This is a major source of satisfaction with one’s work. We might even feel sorry for someone shouting “I can get no satisfaction”. He probably has to try in a simpler or different fashion rather than to try harder. The city Dijon in Burgundy seems to have a pretty high number of people with high levels of work satisfaction and happy to show it.

Work Stress

The empirical evidence on life stress is relatively clear cut. Based on the animal model, life stress causes multiple metabolic disorders among them “insulin resistance, glucose and lipid homeostasis, as well as ageing processes such as cellular senescence and telomere length shortening” (Kivimäki et al. 2023). Besides sleeping we spend most of our life in work-related contexts. Stressful commuting to work and stress at work create a rather unhealthy lifestyle. More stressful working lifes have very likely contributed to currently increased risks of obesity around the globe. Unhealthy nutrition adds to risks just as too little exercise or walking. Time to act for the benefit of all of us. It is not correct to put the blame on individuals, if we know that work and life styles jointly contribute. Urban planning can do a lot to contribute to insulin resistance of inhabitants through more walking or cycling paths for all not only in the wealthier suburbs. The more stressed winner of the daily race might come last in the longer run.

Work Subordination

One of the defining principles besides the job description, working time, working place, remuneration of a work contract is the subordination to a superior. The employment contract entails some more or less strictly executed form of direction, but a right of direction nevertheless. This element of subordination has become a major issue in the definition of whether you are effectively an employee or a self-employed person. The digital revolution had enlarged the kinds of subordination. Platforms and algorithms, that distribute work among several employees (but named platform workers) disguised the subordination to a superior level of management to the platform and its seemingly anonymous algorithm. Many young riders were saying, I don’t like bosses, but I am willing to accept a “technical” platform that distributes work tasks only seemingly in a non-discriminatory way. Due to a failure of labour legislation to regulate early enough a thriving model of fake self-employment developed throughout Europe and beyond. Labour Courts have contributed a lot to correct the disguised subordination. Even Uber is advertising that they only operate as a broker of tasks, but have no subordinated employees. The related issue of subordination remains largely the same. Subordination to an algorithm of the distribution of tasks is the end result.
Many start-up enterprises use Kanban boards to facilitate project and team management. Shifting tasks between employees, introducing new tasks and self-selection of tasks are potentially subordination-free allocation of tasks (example software). Flat hierarchies seem more manageable through the use of such tools. The number of tools that integrate other office functions is impressive. When testing such tools, that become more popular also in the distribution of household tasks, beware of the data-hungry nature of such tools. For example, https://trello.com/ warns correctly in the small print that for its full functionality it would need to have permission to use “your” camera, microphone, contacts, photo library, calendar etc.
This demonstrates that subordination, nowadays, is complemented by the algorithmic use of a lot of privacy, we would never have agreed to a boss in person should even ask for. The new and old subordinators have powerful tools at hand, the subordinated will have to get their act together and limit the amount of subordination they are willing to accept.
Again, this is a generational topic. The low threshold to accept technical subordination in younger generations, your autonomous level-5 car is breaking earlier than you even perceive a risk, is confronted with the higher threshold to accept personal subordination for youth. Interestingly, for older generations the obverse is true. All in all, we have ample reason to rethink and re-define also in legal terms the manifold, disguised and new forms of subordination related to work.

Work Remote

Since the COVID-19 crisis we witness a steep increase in the interest to working from home or from remote places. Originally during the pandemic spread of the virus, remote work was the only way to stay in contact with employers and fellow employees for all those not considered as essential workers. Many employees and employers, for the first, experienced that working remotely can have multiple positive effects. First of all, saving time and stress as well as CO2 reduction due to less commuting is beneficial not only for individual employees, but also for society at large. These benefits are substantial.
In my opinion the most substantial consequence is the rethinking of several fundamentals related to work that have gone unquestioned for decades or even centuries, which is: Work happened predominantly at the work place. Digitalisation had changed this partially already, but the willingness to implement far reaching reforms related to work for millions of employees remained rather limited before the Covid-19 pandemic. Nobody had to go on strike to force employers to accept remote work. Suddenly employers, in some instances, were begging employees to please do your work from home or anywhere else. Now we are in the historically rather unique situation that both employers as well as employees try to reap the benefits of the unexpected revolution of remote work potentials including new digital tools to organise remote work (example “scoopforwork”). Employers found out they can do with much less office space than they previously thought they would need to accommodate all employees. Employees found out that saving on commuting time saves energy and frees time resources for other, potentially more healthy ways of life. A new balance of work and private life could be arranged at home. So much for the theoretical expectations.
In practice many women realised that they suddenly found themselves thrown back into working at home and in the home all the time again, with men still less willing to share household work equally. Unsuitable work spaces at home, arranged rather ad hoc, became a health and safety issue usually considered to be part of the employers’ responsibilities.
The results of the real-life experiment of forced remote work are still under scrutiny. To turn them into beneficial arrangements of voluntary remote work which is empowering, emancipating, increasing degrees of freedom for employees would be a huge step ahead. The full spectrum of negotiations is involved. Legislation, collective agreements and 1-on-1 solutions are needed to reap the benefits on all levels. Comparable to the industrial revolution during the 19th century, drawing millions of workers into factories and coal mines, we are at the beginning of a new era of digital and remote work that governs solar and wind farms for energy provision as well as 3D printing of industrial components.
It seems that we shift from the blue collar to the white collar to the no collar world of work. Working remotely in my t-shirt under the cherry tree is not the worst of a revolution (guard against cherry picking by employers and new layers of inequality). It might take a generation or two to accomplish this. With threatening, pervasive climate change we probably have to make it happen sooner rather than later.

Workation

Take work, take vacation = workation.
Take flexibility, take security = flexicurity.
Take business, take leisure = bleisure, not pleasure.
Blending notions or building hybrid terms is a powerful way to get discussions going or to challenge standard notions of work, security and leisure. At first sight these hybrid notions give the impression of a new, interesting approach to an established narrative. Adopting a new hybrid notion allows to blur the well-defined borders between established definitions. New narratives have their imaginative charm about them, only these hybrid notions tend to tip the balance in favour of work, flexibility and business, most of the time.
Additionally, there is a generational effect to it. Younger generations feel already more at ease with english-sounding new concepts. Feeling part of a new, cool approach to work is catchy. However, do not forget about the second part in all these notions: vacation, job security and leisure are fundamental rights of workers. Health and safety at work and in the medium- and longer- term depend on the latter notions. Sustainability and prevention of burn-out as well as depression hinge on taking time for leisure and vacation. Something nice in the immediate, might turn out to be very costly later on. Shifting costs related to health from employers to employees (or society) at a later time is in the end an unfair deal.
Just try a workation once and you are likely to value a real vacation much higher the next time. Why not do a workation in reconsidering the distribution of work within your household, couple or family. In this sense I am all in favour of a workation for men, most of whom still shun away from a fair distribution of care work at home. Happy Workation!

Smurf SDGs

The smurf series of comics has been a world-wide success as children-books. Many adults enjoy re-reading some of their old comic books to their children or grand-children. Now let us try it the other way around. Our children try to sell us the concern for the environment by talking to us through the designs of smurfs, Schlümpfe or Strümpfe, as they are called in various translations. Maybe this way we are more open to take a serious look at the Strategic Development Goals (SDGs) of the UN. Easily accessible and getting us through an emotional connection might work better than tedious lengthy documents and statistics of continuous failure (e.g. on hunger) of most parts of the world.
Tell the story of the smurfs with the SDGs in mind. See how far you get in remembering the whole list of 17 stories. Build a narrative around each of the images. There is no way around getting nearer these goals for our very own survival as a species. Intergenerational communication works both ways from young to old as well as from old to young. Design your own characters, if you like, with the same SDGs in mind. Only this way we shall broaden the supporters for the goals beyond the expert circles of politicians and policy advisers. Happy drafting and rapid implementation! We can do it, if we want to.