The use of AI in translation and to streamline texts and preparation of communication has become a common experience. The applications in medical fields are less well known. Scans and checking of skin cancer could be a game changer for many who live far away from the next medical doctor. AI assisted brain surgery is another issue, but a very specialized application. The interface of AI and robotics might be another game changer as such applications where you train the robot with for example weight lifting and transportation charges can contribute to alleviate human skeletons. Handheld devices can guide the robot and data from sensors will complement the learning of the tasks through assistance from AI. Applications are manifold and we have not even seen the most promising ones. The application potential in warfare are particularly troublesome as humans do not necessarily enter into the concern of AI-assisted weaponry. In the social sphere trust is a crucial behavioral and ethical concern. These issues AI can only learn from us. Any attempts to do without human input and control is doomed to fail. We are not indispensable yet, we are simply turning more and more into responsible, supervisory roles.
(Image: Acatech exhibition with hands-on AI applications, Berlin in collaboration with IQZ and DTM, German museum of technology.) 

























The AI ChatGPT is advocating AI for the PS for mainly 4 reasons: (1) efficiency purposes; (2) personalisation of services; (3) citizen engagement; (4) citizen satisfaction. (See image below). The perspective of employees of the public services is not really part of the answer by ChatGPT. This is a more ambiguous part of the answer and would probably need more space and additional explicit prompts to solicit an explicit answer on the issue. With all the know issues of concern of AI like gender bias or biased data as input, the introduction of AI in public services has to be accompanied by a thorough monitoring process. The legal limits to applications of AI are more severe in public services as the production of official documents is subject to additional security concerns.
(See image). ChatGPT provides a more careful definition as the “crowd” or networked intelligence of Wikipedia. AI only “refers to the simulation” of HI processes by machines”. Examples of such HI processes include the solving of problems and understanding of language. In doing this AI creates systems and performs tasks that usually or until now required HI. There seems to be a technological openness embedded in the definition of AI by AI that is not bound to legal restrictions of its use. The learning systems approach might or might not allow to respect the restrictions set to the systems by HI. Or, do such systems also learn how to circumvent the restrictions set by HI systems to limit AI systems? For the time being we test the boundaries of such systems in multiple fields of application from autonomous driving systems, video surveillance, marketing tools or public services. Potentials as well as risks will be defined in more detail in this process of technological development. Society has to accompany this process with high priority since fundamental human rights are at issue. Potentials for assistance of humans are equally large. The balance will be crucial.



